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Plumbing & water

Fix a dripping tap (and when to swap it)

A dripping tap is one of two stories: a worn rubber washer in a traditional tap, or a scored ceramic cartridge in a quarter-turn one. Both are fixable in half an hour, and telling them apart takes one twist of the handle.

By the Tickover team · Published 15 April 2026 · 4 min read

Traditional taps, the kind that turn two or three full revolutions, close by squashing a rubber washer down onto a brass seat. The washer hardens and wears, and the drip begins. Quarter-turn taps close by rotating two ceramic discs inside a cartridge, and grit or limescale between the discs scores them. Different insides, same soundtrack.

So diagnose by feel. Multiple turns to shut off means washer. A crisp quarter or half turn means cartridge. And if water weeps from around the spindle only while the tap is running, that is the O-ring or gland packing, not the washer at all.

The fix, step by step

Both repairs follow the same ritual, and neither needs more than a screwdriver, an adjustable spanner and the right spare. No isolation valve under the sink? Close the main stopcock instead, and add isolation valves to the next plumber visit’s list.

Washer or cartridge swap

  1. Isolate the water

    Quarter-turn the isolation valve under the sink (slot across the pipe means closed), or shut the stopcock. Open the tap until it runs dry.

  2. Put the plug in the plughole

    Grub screws dive for drains with uncanny aim. Lay parts out in the order they came off.

  3. Remove the handle and shroud

    Prise off the hot or cold cap, undo the grub screw beneath, lift the handle, then unscrew the shroud to expose the headgear nut.

  4. Unscrew the headgear, bracing the tap

    Adjustable spanner on the nut, other hand holding the tap body steady so you do not twist the pipework below.

  5. Swap the washer or cartridge

    Washer taps: fit the new washer and inspect the brass seat for pitting. Quarter-turn taps: take the cartridge to a plumbers’ merchant and match it exactly, hot and cold sides differ.

  6. Reassemble and test gently

    Water back on slowly, then close the tap with a light touch. Taps are sealed by the washer, not by force.

While it is apart, unscrew the aerator at the spout tip and rinse out the grit. A clogged aerator is also the usual suspect when one tap runs weak.

Tap surgery rules

Do

  • Isolate first, and check the tap runs dry before undoing anything
  • Take the old washer or cartridge shopping for an exact match
  • Wrap a cloth around chrome before a spanner touches it
  • Fix a dripping hot tap first: you paid to heat every drip

Don’t

  • Do not crank a dripping tap harder shut, it chews the washer and the seat
  • Do not force a corroded nut, soak it with penetrating oil and wait
  • Do not mix up which side the cartridge came from
  • Do not skip the plug-in-the-plughole step (ask anyone who has)

When the tap itself is the problem

A new washer that starts dripping again within weeks usually means the brass seat is pitted, so water sneaks past even a perfect repair. Reseating tools exist, but by then the maths often favours a new tap, especially on cheap mixers where a cartridge costs nearly as much as the whole fitting. Corroded bodies, wobbly bases and obsolete cartridges point the same way.

If you hand it over

Plumber fixes the drip

often the call-out minimum

New tap, supplied and fitted

mixers at the top end

Typical UK ranges, mid-2026, as a guide only. Your home, your area and the job itself all move the number — always compare real quotes.

What a drip actually costs

A steady drip is small money on the water bill and real money on the energy bill when it is the hot side: every drip left the boiler already heated. On a meter, the quieter thief is a toilet that keeps running, which wastes far more per day.

5,500L

litres a year a steady drip can waste

£2

the washer that usually stops it

Not sure what you’re dealing with?

Not sure whether yours is a washer, a cartridge or a worn seat? Self-Diagnose narrows it down in a minute, and can hand the job, photos and all, to a vetted local plumber.

Start a self-diagnosis

For the rest of the house’s water quirks, the home plumbing guide has the map.

Quick answers

Can I fix a dripping tap myself?

Usually, yes. Isolate the supply, dismantle the head, and swap the washer or cartridge: about half an hour with basic tools. The jobs people sensibly hand over are matching an obscure cartridge and dealing with a pitted seat, which is the point where a repair stops being cheaper than a new tap.

Why does my tap still drip after a new washer?

The brass seat the washer presses onto is probably pitted, so water slips past even a fresh washer. A plumber can regrind the seat with a reseating tool or fit a nylon seat insert, but if the tap is old or cheap, replacing it is often the more durable answer. Also check the new washer is the right size.

How much does it cost to have a tap fixed?

As a guide, £60–£120 for a plumber to cure a drip, which for many firms is the call-out minimum, and £80–£180 to supply and fit a new tap, with mixer taps at the top end. Batching the drip with other small jobs in a single visit is the cheapest way to buy back the silence.

Do quarter-turn taps have washers?

Not the rubber kind. They close with two ceramic discs inside a cartridge, so when they drip you replace the cartridge itself, not a washer. Cartridges vary by make, size and hot or cold side, so take the old one to a plumbers’ merchant for an exact match rather than guessing online.

This guide is general information for UK homes, not advice about your specific property. Anything involving gas must be done by a Gas Safe registered engineer, and notifiable electrical work by a qualified electrician. If you smell gas, call the National Gas Emergency line on 0800 111 999. If you’re ever unsure, stop and get a professional in — that’s exactly what Tickover is for.