3. Third-party services
To deliver some features we embed services run by other companies. When you use a page that loads one of these, the third party may set its own cookies under its own policy. We don’t share personal data with them beyond what’s needed for the embed to work (typically your IP address and the page you’re viewing).
| Cookie | Purpose | Duration | Category |
|---|---|---|---|
| Google Maps Platform | Address autocomplete and the small maps shown on coverage and property pages (including a static map image of your home’s pin in the Home app). Loads only when you view a page or screen that needs a map; the request carries the pin coordinates and your IP address. Google may set its own cookies under its own privacy policy. | Set by Google | Functional (third-party) |
| Cloudflare Turnstile | The “are you human” check on sign-up and sign-in forms. Cloudflare sees your IP address and browser signals to decide whether the request looks automated. It may set a short-lived cookie of its own. | Set by Cloudflare (session) | Strictly necessary (third-party) |
| Esri (World Imagery) and CARTO map tiles | Background map tiles in the Home app’s pin picker (Esri satellite imagery) and the Trade app’s coverage map (CARTO). The tile servers see your IP address and the area of map you are looking at while the picker is open. No cookies are set by Tickover for this. | Not stored by Tickover | Functional (third-party, apps only) |
| Logo.dev (via Tickover) | Brand logos for the providers in your Documents and Items. The apps request logos from Tickover’s own server, which fetches them from Logo.dev and caches them; Logo.dev sees only the brand domain and Tickover’s server, never your device or IP address. | Cached by Tickover for 30 days | Functional (first-party) |
For details of cookies set by Google, see Google’s cookie policy and Google’s privacy policy.
4. Analytics, only with your consent
The marketing site (tickover.app) uses Google Analytics 4, loaded through Google Tag Manager, to understand which pages people visit and where they come from. It is strictly opt-in:
- No analytics cookies are set, and Google Analytics does not run, unless you choose "Accept analytics" in the cookie banner. If you decline, or simply ignore the banner, Google Analytics stays off.
- If you do accept, the cookies below are set. The choice itself is the
tickover-consentlocalStorage value described in section 2, not one of these cookies. You can change your mind at any time by clearing the site’s cookies and site data in your browser. The banner will ask again on your next visit.
| Cookie | Purpose | Duration | Category |
|---|---|---|---|
| _ga | Google Analytics: distinguishes one visitor from another so we can count visits and understand how the marketing site is used. Set only after you choose "Accept analytics" in the cookie banner. | 2 years | Analytics (optional) |
| _ga_* | Google Analytics: keeps track of your session on this site. Set only after you choose "Accept analytics" in the cookie banner. | 2 years | Analytics (optional) |
Cookieless visit counts (Cloudflare Web Analytics)
Our website is hosted on Cloudflare. We use Cloudflare Web Analytics to count visits and check page speed. It does not set cookies, does not use local storage or similar technologies, and does not track you across sites or build a profile of you. It records basic, aggregated information: the page you visited, the referring site, your browser and device type, your approximate country, and page load times. Your IP address is not stored for this purpose. Because it runs without cookies, it is not controlled by the analytics setting in our cookie banner. Google Analytics only runs if you choose 'Accept analytics'.
The Home, Trade, Landlord and Tenant apps (*.tickover.app) run no analytics cookies at all. They set only the strictly-necessary cookies in section 2. What they do keep is a small set of first-party usage signals, described in our privacy policy: repeated taps, dead taps, abandoned forms and error screens, recorded by screen and control name, never the text you type, kept for 90 days, and switchable off under Account, Notifications. These are sent to Tickover only and involve no cookie.
Tickover does not use:
- Meta (Facebook) Pixel, LinkedIn Insight, TikTok Pixel, X (Twitter) Pixel or any other advertising tag.
- Hotjar, FullStory, Clarity or any session-replay tool.
- A/B testing or feature-flag platforms that set cookies.
- Marketing automation cookies (Customer.io, HubSpot, Marketo, etc.).
If we ever add any of these, we’ll ask for your consent before they set a cookie, update this policy, and bump the version number at the top.
5. Managing cookies
You can change your analytics choice here at any time. Withdrawing consent is as easy as giving it. Accepting turns analytics on, withdrawing turns it off straight away, and resetting brings the cookie banner back so you can decide again.
Your current choice: Checking…
You can also clear or block cookies in your browser settings. Help pages for the common browsers:
Blocking strictly-necessary cookies will sign you out of Tickover and stop the sign-in form from working. Blocking third-party cookies will stop maps from loading on the apps that use them, but everything else will keep working.
6. Changes to this policy
We’ll update this page if the cookies we use change. The "Last updated" date and version number at the top of the page always reflect the current text. For changes that materially affect what we collect or share, we’ll also notify you by email or in-app.
7. Contact us
Questions about cookies, or about how we use your data more generally? See our privacy policy, or email hello@tickover.app.
Questions about this document?
Email hello@tickover.app or write to Tickover App Ltd, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We aim to reply within two working days.